Cookie Policy

Overview This Cookie Policy explains how James Carter uses cookies and similar technologies on our website. It tells you what cookies we use, what they do, and how you can control them.

This policy should be read alongside our Privacy Policy, which explains in more detail how we handle personal information collected through these cookies and elsewhere on the site.

We only place optional cookies on your device after you have given consent through our cookie banner. Strictly necessary cookies are placed without consent because the site cannot function without them. This is explained in Section 2.

1. What Cookies Are

Cookies are small text files that a website places on your device when you visit. They let the site recognize your browser, remember your actions and preferences, and understand how the site is being used. Some of the services described in this policy, particularly analytics tools, also use related technologies such as tracking pixels and browser local storage. These work similarly to cookies and are governed by the same choices in our cookie banner. In this policy, we use the word "cookies" to cover all of them.

Cookies do not normally identify you personally. They identify your device and your browser session. Some of the cookies described below are set by us, and others are set by third-party services that run on our site. Where third parties set cookies, those companies are responsible for the data they collect, and we link to their own policies in Section 4.

2. Your Choices and How the Cookie Banner Works

When you first visit our site, you will see a cookie banner with two options:

• Accept all: You agree to all of the cookies described in this policy being placed on your device, including those used for analytics and advertising.
• Accept only necessary: Only the cookies that are strictly necessary for the site to work will be placed on your device. We will not fire any analytics or advertising cookies on your visit.

Whichever you choose, your decision is remembered for future visits. You can change your mind at any time by clearing your cookies through your browser settings, which will cause the banner to appear again on your next visit, or by contacting us at support@jamesncarter.com to ask us to record your updated preference.

The banner is the easiest way to manage cookies on our site. You can also use the controls in your browser, described in Section 5, to block or delete cookies directly.

3. The Categories of Cookies We Use

We group the cookies on our site into the following categories.

Strictly Necessary Cookies These cookies are needed for the website to work and cannot be turned off in our systems. Without them, basic features like adding items to your cart, logging in, and completing a purchase would not work. We use these regardless of which option you choose in our cookie banner, because the site cannot operate without them.

These include cookies that:

• Keep your shopping cart populated as you browse
• Maintain your session while you are signed in
• Process checkout securely
• Remember basic preferences such as currency and language
• Help protect against fraudulent activity

Most of these are set by the platform that runs our store. Its full list of necessary cookies, and what each one does, is linked in Section 4.

Analytics Cookies These cookies help us understand how visitors use our site, which pages are popular, where people come from, and where they leave. We use this information to improve how the site works. These cookies do not run if you select Accept only necessary. Analytics cookies on our site are placed by:

• Our store platform (Shopify): its built-in store analytics, which count visits and show which pages are viewed. Its cookies are listed in its cookie policy, linked in Section 4.

Marketing and Advertising Cookies These cookies are used to deliver more relevant advertising to you on other websites after you visit ours, and to measure how well our advertising campaigns perform. They do not run if you select Accept only necessary, and they apply where we run advertising campaigns. When we add an advertising tool, we will list it here, with a link to its own policy in Section 4.

(When we connect a customer reviews provider to display reviews on our site, we will add its cookies to this policy at that time.)

4. Third-Party Links

The cookies in Section 3 are placed by third-party services. Each of those services has its own privacy and cookie policies, which describe in detail what they collect and how they use it.

• Our store platform's cookie policy

If you have a question about what any third party does with the data they collect, those policies are the most authoritative source.

5. Managing Cookies Through Your Browser

Even after making a choice in our cookie banner, you can use your browser settings to block or delete cookies at any time. The exact steps depend on which browser you use:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Safari: Settings > Privacy > Manage Website Data
• Firefox: Settings > Privacy and Security > Cookies and Site Data
• Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data

Please note that if you block necessary cookies through your browser, parts of our site, including the shopping cart and checkout, may not work properly.

6. Do Not Track Signals

Some browsers offer a Do Not Track setting that asks websites not to track you. There is currently no universal standard for how websites should respond to this signal. Our site does not currently respond to Do Not Track signals, but you can manage your preferences through our cookie banner or your browser settings as described above.

7. Changes to This Policy

We may update this Cookie Policy from time to time, for example if we add or remove a tool that sets cookies, or if the law changes. When we do, we will update the "Last updated" date at the top of this policy. We recommend reviewing this page from time to time to stay informed.

8. Contact Us

If you have any questions about cookies, this policy, or your choices, please contact us:

• Brand Name: James Carter
• Support hours: Monday to Friday, 9:00 AM to 6:00 PM (UK time)
• Address: 7th Floor, 77 Marsh Wall, London, E14 9SH, United Kingdom
• Customer Support Email: support@jamesncarter.com

We reply within 1 to 2 business days.